Frequently Asked Questions
Tickets will go on sale on Monday, March 28, 2016.What is the price of theme park admission?
We offer both regular and peak-priced tickets, with regular pricing set at ¥370 and peak pricing set at ¥499. Pricing during the grand opening period (June 16-30, 2016) is set at ¥499. Special pricing (discounts of 25%) will be provided to many of our guests, including children, seniors and our guests with disabilities. Infants receive free admission. A two-day ticket will be available at a 5% discount.
Tickets will be date-specific and valid for admission only for the date purchased. Guests with valid admission will be guaranteed entry into Shanghai Disneyland for the date purchased.What does the ticket price include?
A ticket to the park will provide a full day of world-class family entertainment and immersive storytelling experiences. One ticket provides admission and access to all of Shanghai Disneyland’s attractions and entertainment inside the theme park. THE LION KING production at the Walt Disney Grand Theatre at Disneytown, Shanghai Disney Resort’s shopping, dining and entertainment area, is a separately ticketed event.
Where can guests purchase tickets?
On March 28, 2016, guests can obtain information and purchase tickets through several official channels. To ensure access to the theme park, guests should only purchase tickets from these authorized official channels:
- The newly updated website of Shanghai Disney Resort, www.shanghaidisneyresort.com
- The Shanghai Disney Resort Reservation Center at 400-180-0000 or 86-21-31580000
- Our official travel partners. A listing of official travel partners can be found here.
Other authorized official channels, including the resort’s official mobile app and onsite ticket sales at the resort will be available at a later date to be announced soon.
What are the limits on quantity for purchasing Shanghai Disneyland tickets?
There is a maximum of 5 tickets available for purchase.
Can guests change the admission date on their ticket once purchased?
Yes, subject to availability. Guests can visit our website or call the Disney Reservation Center for more information.
When can guests purchase tickets for THE LION KING production at Disneytown and book stays in your resort hotels?
Resort hotel rooms and tickets for THE LION KING show at the Walt Disney Grand Theatre in Disneytown can be booked beginning March 28, 2016 through all authorized official channels. Pricing and room rates will be available at that time.
Do guests need an admission ticket to visit Wishing Star Park or Disneytown?
No admission tickets are required for guests to visit Wishing Star Park or Disneytown. Paid admission tickets are required for guests to attend THE LION KING production at the Walt Disney Grand Theatre.
Will there be complimentary tickets to Shanghai Disneyland?
Infants 1.0M and below, accompanied by a responsible adult with a paid admission ticket, receive free admission to Shanghai Disneyland. There are no other complimentary ticket categories, and all other guests are encouraged to purchase tickets in advance using one of our official channels.
Why do you have a regular ticket price and a peak ticket price?
This is one way we are managing the extraordinary demand we anticipate for our park in order to deliver a world-class experience for our guests. Our ticketing options could help spread out visitation throughout the year, putting choices in the hands of the guests. To avoid days with high demand, guests may want to consider visiting during our regular priced periods.
Will there be a maximum number of guests allowed in the park at one time?
Yes. Just as we do at all of our destinations around the world, we take great care to ensure a magical guest experience in our parks each day. All of our tickets will be date specific. Shanghai Disneyland will also follow all local guest capacity regulations.
Do you anticipate any changes to your pricing or ticket structure in the near future?
We will continue to evaluate our various ticket options and may in the future make adjustments. We will also continue to think about ways to manage the extraordinary demand we anticipate for our attractions and entertainment at Shanghai Disney Resort in order to deliver a world-class experience for our guests.
What is the Shanghai Disney Resort Reservation Center?
The Shanghai Disney Resort Reservation Center is a platform for guest reservation and resort experience inquiries. Beginning March 28, guests can contact the reservation center at 400-180-0000 or 86-21-31580000 to purchase theme park tickets, make resort hotel reservations or book tickets to THE LION KING production at the Walt Disney Grand Theatre in Disneytown.